可以幫忙查原因嗎? 信寄不過來~~

[Eric0626]

我的網域 :esmin.com.tw
客戶網域 :alphaduct.cz

寄給客戶都正常, 他們也收得到 ,
但是他們寄過來的信 , 我都收不到 , 有請他們傳真Mail給我的資料 ,
確定 mail address 也都沒打錯 , 我 用 nslookup 查他們網域也都正常
~ 查看 Log 檔也都 搜尋不到 alphaduct.cz 這個網域的資料 ~
有什麼方式可以查原因嗎? 確定客戶有寄出~~

謝謝指教....
_________________
雷電 :MAILD 4.6
雷電 :FTPD v2.4.3401
DNS:TWNIC 代管
系統 :Windows 2016 Server
防毒 :TrendMicro OfficeScan

[Arnor]

確定對方有寄出?
我想會不會是把"對方outlook express 寄出來當作寄出來確認"
去確認server 端吧.

沒道理對方"SERVER"有寄出, 而你"SERVER"沒資料的.
_________________
*若是想問問題的話, 請務必不要塗改任何 IP, 網域資料, 您若不願貼上IP或網域, 請改以電子郵件來詢問. 謝謝您的配合.*
*若是回報疑似軟體的運行或邏輯或資料處理有誤的問題, 小弟很樂意去了解您的情況, 但請務必以最新版來做回報, 如果以郵件詢問, 請參考 http://www.raidenmaild.com/tw/feedback.html 的說明, 最好標題加個 RaidenMAILD 字樣, 才不致會遺漏了您的信唷. 謝謝您的配合^^*
*在版上發文請遵守網路禮儀, 並請持著虛心敘述問題請教他人, 凡發現違反的文, 均一律刪除為優先, 不另行通知喔.
*與使用者教學相長腦力激盪是我輩成就感的來源, 誠心希望您能不吝指教.
*雷電MAILD 知識庫文件 http://www.raidenmaild.com/tw/kb/

素還尊
Team John Long.
Email: arnor@raidenmaild.com
公司網站 http://www.raidenmaild.com/company/

[Eric0626]

我也是這麼認為~ 但是收到他們傳真 , 還真的有寄出 , 而且有附本給他們同事 , 有收到 ....

所以 .... 才搞不清楚那裡出問題!!
應該不會被檔吧~ 我有加入"例外情況" ~ @@!
_________________
雷電 :MAILD 4.6
雷電 :FTPD v2.4.3401
DNS:TWNIC 代管
系統 :Windows 2016 Server
防毒 :TrendMicro OfficeScan

[Arnor]

別拿mail client 的寄出當寄出...
要看server log
_________________
*若是想問問題的話, 請務必不要塗改任何 IP, 網域資料, 您若不願貼上IP或網域, 請改以電子郵件來詢問. 謝謝您的配合.*
*若是回報疑似軟體的運行或邏輯或資料處理有誤的問題, 小弟很樂意去了解您的情況, 但請務必以最新版來做回報, 如果以郵件詢問, 請參考 http://www.raidenmaild.com/tw/feedback.html 的說明, 最好標題加個 RaidenMAILD 字樣, 才不致會遺漏了您的信唷. 謝謝您的配合^^*
*在版上發文請遵守網路禮儀, 並請持著虛心敘述問題請教他人, 凡發現違反的文, 均一律刪除為優先, 不另行通知喔.
*與使用者教學相長腦力激盪是我輩成就感的來源, 誠心希望您能不吝指教.
*雷電MAILD 知識庫文件 http://www.raidenmaild.com/tw/kb/

素還尊
Team John Long.
Email: arnor@raidenmaild.com
公司網站 http://www.raidenmaild.com/company/

[Eric0626]

素大~
有寄完整資料給你了 , 麻煩你在幫我看看 ,
客戶有回信到 ,我的 Hinet 信箱 沒問題
同一封 mail 附本給 公司帳號 ,
log 檔沒記錄 , 信也沒有收到~ 真奇怪!!

謝謝~
_________________
雷電 :MAILD 4.6
雷電 :FTPD v2.4.3401
DNS:TWNIC 代管
系統 :Windows 2016 Server
防毒 :TrendMicro OfficeScan

[Eric0626]

抱歉~ 已經跟客戶拿到退信了!
_________________
雷電 :MAILD 4.6
雷電 :FTPD v2.4.3401
DNS:TWNIC 代管
系統 :Windows 2016 Server
防毒 :TrendMicro OfficeScan

[Eric0626]

拿到對方退信了 ~
麻煩幫我看看 ,為什麼客戶信一直寄不過來 ,會被MAILD退信 ~ 謝謝!!

-----Original Message-----
From: MAILER-DAEMON@mail.alphaduct.cz
[mailto:MAILER-DAEMON@mail.alphaduct.cz]
Sent: Tuesday, May 02, 2006 12:27 PM
To: Šajkovič Miljana
Subject: failure notice

Hi. This is the qmail-send program at mail.alphaduct.cz.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<amber@esmin.com.tw>:
Sorry, I wasn't able to establish an SMTP connection. (#4.4.1)
I'm not going to try again; this message has been in the queue too long.

--- Below this line is a copy of the message.

Return-Path: <miljana.sajkovic@alphaduct.cz>
Received: (qmail 14791 invoked from network); 25 Apr 2006 09:27:12 -0000
Received: from unknown (HELO exchdata.alphaduct.cz) (@10.1.0.52)
by 192.168.255.2 with SMTP; 25 Apr 2006 09:27:12 -0000
X-MimeOLE: Produced By Microsoft Exchange V6.0.6249.0
content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C66849.ABCEF52A"
Subject: samples from Cosmoprof
Date: Tue, 25 Apr 2006 11:21:45 +0200
Message-ID: <60F9F2522192AD4589606159EE9E98AE013D6D5A@exchdata.alphaduct.cz>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: samples from Cosmoprof
Thread-Index: AcZoSavI3qUK4mrTR32Ojn6jxw0A0g==
X-Priority: 1
Priority: Urgent
Importance: high
From: =?iso-8859-2?Q?=A9ajkovi=E8_Miljana?= <miljana.sajkovic@alphaduct.cz>
To: "Amber" <amber@esmin.com.tw>
Cc: =?iso-8859-2?Q?=22Kom=E1rov=E1=2C_Erika=22?=
<erika.komarova@alphaduct.cz>

This is a multi-part message in MIME format.

------_=_NextPart_001_01C66849.ABCEF52A
Content-Type: text/plain;
charset="iso-8859-2"
Content-Transfer-Encoding: quoted-printable

Dear Amber,=20
=20
Please let me know if you sent the samples that Erika chose at Cosmoprof =
to us. We urgently need to see samples of lipgloss containers and price =
quotation.=20
If you haven't sent them yet, please kindly send them by the end of the =
week latest.
=20
Thank you and best regards,=20
Miljana =20

------_=_NextPart_001_01C66849.ABCEF52A
Content-Type: text/html;
charset="iso-8859-2"
Content-Transfer-Encoding: quoted-printable

<html xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:st1=3D"urn:schemas-microsoft-com:office:smarttags" =
xmlns=3D"http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-2">
<meta name=3DProgId content=3DWord.Document>
<meta name=3DGenerator content=3D"Microsoft Word 10">
<meta name=3DOriginator content=3D"Microsoft Word 10">
<link rel=3DFile-List href=3D"cid:filelist.xml@01C6685A.6F47A730">
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
name=3D"PersonName"/>
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:DoNotRelyOnCSS/>
</o:OfficeDocumentSettings>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:WordDocument>
<w:SpellingState>Clean</w:SpellingState>
<w:GrammarState>Clean</w:GrammarState>
<w:DocumentKind>DocumentEmail</w:DocumentKind>
<w:HyphenationZone>21</w:HyphenationZone>
<w:EnvelopeVis/>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:UseFELayout/>
</w:Compatibility>
<w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel>
</w:WordDocument>
</xml><![endif]--><!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:PMingLiU;
panose-1:2 2 3 0 0 0 0 0 0 0;
mso-font-alt:\65B0\7D30\660E\9AD4;
mso-font-charset:136;
mso-generic-font-family:roman;
mso-font-pitch:variable;
mso-font-signature:3 137232384 22 0 1048577 0;}
@font-face
{font-family:"\@PMingLiU";
panose-1:2 2 3 0 0 0 0 0 0 0;
mso-font-charset:136;
mso-generic-font-family:roman;
mso-font-pitch:variable;
mso-font-signature:3 137232384 22 0 1048577 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{mso-style-parent:"";
margin:0cm;
margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:12.0pt;
font-family:"Times New Roman";
mso-fareast-font-family:PMingLiU;}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;
text-underline:single;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;
text-underline:single;}
span.StylZprvyElektronickPoty17
{mso-style-type:personal-compose;
mso-style-noshow:yes;
mso-ansi-font-size:10.0pt;
mso-bidi-font-size:10.0pt;
font-family:Arial;
mso-ascii-font-family:Arial;
mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;
color:windowtext;}
span.SpellE
{mso-style-name:"";
mso-spl-e:yes;}
@page Section1
{size:595.3pt 841.9pt;
margin:70.85pt 70.85pt 70.85pt 70.85pt;
mso-header-margin:35.4pt;
mso-footer-margin:35.4pt;
mso-paper-source:0;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 10]>
<style>
/* Style Definitions */=20
table.MsoNormalTable
{mso-style-name:"Norm=E1ln=ED tabulka";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman";}
</style>
<![endif]-->
</head>

<body lang=3DCS link=3Dblue vlink=3Dpurple =
style=3D'tab-interval:35.4pt'>

<div class=3DSection1>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-US =
style=3D'font-size:
10.0pt;font-family:Arial;mso-ansi-language:EN-US'>Dear =
</span></font><st1:PersonName><font
size=3D2 face=3DArial><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Arial;
mso-ansi-language:EN-US'>Amber</span></font></st1:PersonName><font =
size=3D2
face=3DArial><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Arial;
mso-ansi-language:EN-US'>, <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-US =
style=3D'font-size:
10.0pt;font-family:Arial;mso-ansi-language:EN-US'><o:p>&nbsp;</o:p></span=
></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-US =
style=3D'font-size:
10.0pt;font-family:Arial;mso-ansi-language:EN-US'>Please let me know if =
you sent
the samples that Erika chose at <span class=3DSpellE>Cosmoprof</span> to =
us. We
urgently need to see samples of <span class=3DSpellE>lipgloss</span> =
containers
and price quotation. <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-US =
style=3D'font-size:
10.0pt;font-family:Arial;mso-ansi-language:EN-US'>If you haven’t =
sent
them yet, please kindly send them by the end of the week =
latest.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-US =
style=3D'font-size:
10.0pt;font-family:Arial;mso-ansi-language:EN-US'><o:p>&nbsp;</o:p></span=
></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-US =
style=3D'font-size:
10.0pt;font-family:Arial;mso-ansi-language:EN-US'>Thank you and best =
regards, <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-US =
style=3D'font-size:
10.0pt;font-family:Arial;mso-ansi-language:EN-US'>Miljana <span
style=3D'mso-spacerun:yes'>=A0</span><span =
style=3D'mso-spacerun:yes'>=A0</span><o:p></o:p></span></font></p>

</div>

</body>

</html>
=00
------_=_NextPart_001_01C66849.ABCEF52A--
_________________
雷電 :MAILD 4.6
雷電 :FTPD v2.4.3401
DNS:TWNIC 代管
系統 :Windows 2016 Server
防毒 :TrendMicro OfficeScan

[Arnor]

<amber@esmin.com.tw>:
Sorry, I wasn't able to establish an SMTP connection. (#4.4.1)
I'm not going to try again; this message has been in the queue too long.


對方根本無法連到你的server.

請對方ping 或 telnet 你 IP 看看..?
_________________
*若是想問問題的話, 請務必不要塗改任何 IP, 網域資料, 您若不願貼上IP或網域, 請改以電子郵件來詢問. 謝謝您的配合.*
*若是回報疑似軟體的運行或邏輯或資料處理有誤的問題, 小弟很樂意去了解您的情況, 但請務必以最新版來做回報, 如果以郵件詢問, 請參考 http://www.raidenmaild.com/tw/feedback.html 的說明, 最好標題加個 RaidenMAILD 字樣, 才不致會遺漏了您的信唷. 謝謝您的配合^^*
*在版上發文請遵守網路禮儀, 並請持著虛心敘述問題請教他人, 凡發現違反的文, 均一律刪除為優先, 不另行通知喔.
*與使用者教學相長腦力激盪是我輩成就感的來源, 誠心希望您能不吝指教.
*雷電MAILD 知識庫文件 http://www.raidenmaild.com/tw/kb/

素還尊
Team John Long.
Email: arnor@raidenmaild.com
公司網站 http://www.raidenmaild.com/company/

[Eric0626]

[Arnor]

[Liang]

或許如同素大所說的是防火牆之類的擋掉
某些isp會擋掉亞洲地區的郵件伺服器
原因是已經廣告信氾濫
希望不是dns解析資料部份所造成您的問題

[october]

我有位客戶寄給我的信也一直都收不到
客戶mail server在日本總公司,台灣分公司寄信是繞到日本再回來
而我寄給他們的信都完全OK
而客戶寄給我的信石沈大海也沒退信記錄
我的LOG也沒對方訊息,這問題已經很久了
更鮮的是以前用GIGA線路剛好相反
我收的到信,寄給客戶收不到

DNSD由1.110升級到1.206也一樣,怪哉
現在只能請客戶寄到其他免費信箱

客戶網域是tel.com
我DNS上層是TWNIC
ISP HINET 2M/512K固三
CPU CELERON 2.4GHZ /1GB RAM
OS WINXP PRO SP1
無防火牆
_________________
我們用心灌溉這個園地,讓他更茁壯

[Arnor]

像Eric 當時有給我log, 我第一時間就是查IP,
甚至是查 IP 的 CLASS A 而已,
但都無資料, 所以當時就懷疑
1. 因為domain 關係, 對方不寄?
2. 連不到?
3. 若 AP(maild) 若看不到IP, 就是被處於ISO七層比AP層更底層的firewall 攔掉才有可能見不到IP.

也一直覺得不管什麼錯誤, 都應該要有退信,
當時沒退信就覺得怪怪的, 原來是queue 好幾天之後才發退信.
_________________
*若是想問問題的話, 請務必不要塗改任何 IP, 網域資料, 您若不願貼上IP或網域, 請改以電子郵件來詢問. 謝謝您的配合.*
*若是回報疑似軟體的運行或邏輯或資料處理有誤的問題, 小弟很樂意去了解您的情況, 但請務必以最新版來做回報, 如果以郵件詢問, 請參考 http://www.raidenmaild.com/tw/feedback.html 的說明, 最好標題加個 RaidenMAILD 字樣, 才不致會遺漏了您的信唷. 謝謝您的配合^^*
*在版上發文請遵守網路禮儀, 並請持著虛心敘述問題請教他人, 凡發現違反的文, 均一律刪除為優先, 不另行通知喔.
*與使用者教學相長腦力激盪是我輩成就感的來源, 誠心希望您能不吝指教.
*雷電MAILD 知識庫文件 http://www.raidenmaild.com/tw/kb/

素還尊
Team John Long.
Email: arnor@raidenmaild.com
公司網站 http://www.raidenmaild.com/company/

[AIX]

解決了嗎
你客戶的DNS Server查不到的資料..
他的DNS Server 是217.31.52.100
從你的DNS 上游查到你的DNS Server試試

[AIX]

你的DNS在TTN上管..這樣應該不會有問題...
設定好到你客戶可以用，要7-10天，等吧